No big decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to find a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation isn’t a good candidate to be a DIY project. You’ll need to find a contractor that is highly skilled in many areas. They will work out your home’s load calculation, pull permits to guarantee local codes are met, check piping and a whole slew of steps in-between. If your top-of-the-line system doesn’t receive a top-of-the-line installation, you’re more likely to get inferior performance from your system.
The professionals at Oak Grove Heating & Air Conditioning have put together some questions to ask to guide you on your quest of finding your ideal HVAC contractor.
Do they have references or referrals?
Before you work with a company they should be able to give you a list of recent customers that can corroborate the quality of their work. From there you can call and inquire about their recent HVAC projects, if they are satisfied with the results and if they would work with the company again in the future.
Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that employs the expertise of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will happily provide you with referrals.
One other option is enlisting the help of your friends on social media. These recommendations are given by people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for recommendations from your neighbors, nextdoor.com is literally a social network of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can have confidence that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts.
Are they properly licensed and insured?
Almost all states require licensure for HVAC contractors. This helps protect consumers from companies that use unqualified workers. A quick online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The perfect time to secure a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s running properly and get your yearly maintenance scheduled to keep it running properly.
Relationships built on trust and experience is important to us at Oak Grove Heating & Air Conditioning in Hattiesburg. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 601-292-9763 or set up an appointment with us using our online scheduler.