What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump troubles in Hattiesburg during the colder seasons, when they’re required to keep you warm. While you know the team at Oak Grove Heating & Air Conditioning will constantly be there ASAP when you require us for a heat pump repair, there are some things you can do to double check a repair is important and save yourself some money if it’s not. We’ve collected this checklist of things to attempt before you give us a call.

  1. It may sound silly, but make sure everything is switched “on”. We’ve been to several calls only to find the thermostat or the heat pump itself is switched off.
    • Check your thermostat to make sure it’s on, set to the appropriate temperature and isn’t fixed to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re not sure where it is) and test your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t turned on, go back to your thermostat.
    • If it’s a programmable model, make sure it’s revealing the accurate time. If it thinks it’s morning when it’s in fact night, it may not kick your heat on because it doesn’t understand that you’re home.
  3. Is an obstruction causing your furnace to breakdown?
    • Examine your air filters to confirm they’re not jamming things up.
    • Do you have any obstructed ducts, vents or cool air intakes?
    • Are all supply registers exposed?
    • Is your exhaust flue unobstructed?

If you’ve gone through this checklist and you’re still without heat, call Oak Grove Heating & Air Conditioning at 601-292-9763 or arrange an appointment online and we’ll get your home back to the toasty and cozy place it should be.

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