man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump troubles in Hattiesburg during the colder seasons, when they’re needed the most to keep you warm. While you know the team at Oak Grove Heating & Air Conditioning will always be there ASAP when you require us for a heat pump repair, there are some things you can do to ensure a repair is important and save yourself some money if it’s not. We’ve collected this checklist of things to try before you give us a call.

  1. It may sound silly, but make sure everything is switched “on”. We’ve been to several calls only to discover the thermostat or the heat pump itself is switched off.
    • Check your thermostat to ensure it’s on, switched to the appropriate temperature and isn’t fixed to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re unsure where it is) and test your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t kicked on, go back to your thermostat.
    • If it’s a programmable model, make sure it’s revealing the accurate time. If it thinks it’s morning when it’s in fact night, it may not kick your heat on because it doesn’t understand that you’re home.
  3. Is an obstruction causing your furnace to breakdown?
    • Examine your air filters to confirm they’re not jamming things up.
    • Do you have any obstructed ducts, vents or cool air openings?
    • Are all supply registers exposed?
    • Is your exhaust flue unobstructed?

If you’ve worked through this checklist and you’re still deprived of heat, call Oak Grove Heating & Air Conditioning at 601-268-3486 or arrange an appointment online and we’ll get your home back to the warm and cozy place it should be.