What to Look for in an AC Repair Technician

July 08, 2015

The time has arrived to get your shorts out of storage, the weather is absolutely heating up here in Hattiesburg. Your AC is going to be in for a workout this season. If you haven’t already, it’s a smart idea to have an AC repair professional chosen and properly vetted before your AC has any issues surviving an incoming heatwave.

It would be ideal if you could just select the first number out of the phone book and trust that they’ll do a satisfactory job, but there are companies out there that are looking to take advantage of your unfortunate circumstances. We don’t want to leave you sweating a sketchy repairman or the heat so the team at Oak Grove Heating & Air Conditioning has some warning signs to look out for that let you know you may be dealing with a dishonest company.

1) Requesting Full Payment Ahead of Starting Work

A credible company will provide you with an estimate prior to beginning any work. Any company requesting payment prior to starting work should be called into question. Another request of a shady company is asking for payment in cash. This could lead to annoyances down the road having your problem fixed accurately or completely.

2) Quotes a Cost Ahead of Inspection

A technician may have an idea of what is going wrong with your air conditioner over a phone call, but they won’t know for certain until they have actually inspected your system. Choose a company that will provide you with an estimate only after an inspection.

3) Refuses to Put it in Writing

If you’ve viewed even 5 minutes of a court show on TV, you know you have to get it in writing. This is non-negotiable. If a company isn’t willing to put the labor and charges into writing, don’t trust them to complete the work. By getting a signed contract before work begins you’re making certain that you and your contractor are on the same page and you’ll have no unanticipated costs after work has been completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but a great number of them do. You can easily search online and see if licenses are required in your state. If you are located in a state that requires licensing, by choosing a licensed company, you’re protecting yourself from a company that uses inexperienced workers. And any grievances or issues with the company you choose can be reported. If you find a company that is operating without a license, there’s most likely a reason for that and you’ll want to stay away.

These warning signs will hopefully help guide you along as you’re looking for a trusted AC repair technician in the Hattiesburg area. The pros at Oak Grove Heating & Air Conditioning are ready to get the work done right and earn your trust. Give us a call at 601-292-9763 to schedule an appointment up with us anytime.