What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Oak Grove Heating & Air Conditioning, we know that choosing a company you can count on to complete AC repair in Hattiesburg is important. We understand how important it is to find a trustworthy company that does great work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can provide? A reliable company that provides AC repair should have a number of references they’ll happily share with you. Check these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Make certain to get a written estimate so you can review all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you filter out companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your brand of equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t ok standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Oak Grove Heating & Air Conditioning a call at 601-292-9763. We’re happy to help!