What You Need to Ask Before Hiring an AC Repair Company

Repair

At Oak Grove Heating & Air Conditioning, we know that selecting a company you can trust to complete AC repair in Hattiesburg is important. We get how important it is to find a reliable company that does good work. We can help. Getting the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? An experienced company with long-term employees is typically a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A trustworthy company that provides AC repair should have a variety of references they’ll happily offer you. Check these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Make sure to get a written estimate so you can review all the details involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you whittle down companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you go with has experience working on your specific equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk about these questions with us, give Oak Grove Heating & Air Conditioning a call at 601-292-9763. We’re happy to help! 

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